Return, Refund and Exchange Policy

Exchange

Tights and socks exchanges cost $4.50 for delivery. The request must be made less than 30 days after the delivery date and the products must not have been worn or tried.

Tights exchanges are free* for Rachel's subscribers only!

For more details : 

How can I exchange a pair of tights/socks I’m not satisfied with?

Leggings exchanges cost $11.50 for delivery. The request must be made less than 30 days after the delivery date and the leggings must not have been worn or washed. Some leggings are FINAL SALE.

For more details : 

How can I exchange a pair of leggings I’m not satisfied with?

Return & Refund

Tights or socks must be returned to be refunded. The delivery cost $7. The request must be made less than 30 days after the delivery date and the products must not have been worn or tried.

For more details : 

How can I get a refund on a pair of tights/socks I’m not satisfied with?

Leggings must be returned to be refunded. The delivery cost $7. The request must be made less than 30 days after the delivery date and the leggings must not have been worn or washed. Some leggings are FINAL SALE.

For more details : 

How can I get a refund on a pair of leggings I’m not satisfied with?

 

*Conditions apply - no exchange/refund on subscription boxes at 50% off or at $15