Shipping Policy

Holiday Shipping

Place your order before midnight on December 11 to receive it by December 24.*

*Due to possible reasons beyond our control, we cannot always guarantee orders will arrive by December 24, 2024.

Shipping

Due to the current situation with Canada Post we have decided to use alternative carriers. Rest assured, we are closely monitoring the situation and doing everything in our power to prevent any delays in delivery.

SHIPPING DELAYS

Our delivery window has been temporarily extended to 10 business days. If you have placed an order, we invite you to wait for this delay before contacting us, unless you have a problem unrelated to delivery delays. We understand the frustration this can cause, and we're just as eager to see this situation resolved quickly. Thanks again for your support!

For more details : How long should my order take to arrive?

 

SHIPPING FEES

Unless your order qualifies for free shipping.

For delivery within Canada, the options are as follows:

• Orders of less than $50CAD: $8.5 express delivery (with tracking);
• Orders over $50CAD (before taxes): FREE express delivery! 

For a delivery to the United States, the options are as follows:

• Orders of less than $50USD: $8.5 express delivery (with tracking);
• Orders over $50USD (before taxes): FREE express delivery!

For more details : How much does shipping cost?

 

Attention: the carrier may not respect the above delivery times, especially in case of a strike or during periods of high traffic (Black Friday, Holidays, Boxing Day, etc.). Once the order has left our offices, we have no control over the deadlines and can not be held responsible for any delays.